INC-1012 / INCIDENT DETAIL
Document metadata update delayed
Detected 18 Sep 2026, 11:27 UTC
LOWNEWPRODUCTION
SLA
Demo SLA policy
Target2 days
Elapsed / resolution36 days 42 minutes
Target time20 Sep 2026, 11:27 UTC
ResultBreached by 34 days 42 minutes
LIFECYCLE
Incident status rules
Incident Lifecycle
INCIDENT INFORMATION
ApplicationDocument Search Service APP-SEARCH
Created byadmin
EnvironmentPRODUCTION
Assigned toUnassigned
Detected18 Sep 2026, 11:27 UTC
ResolvedNot resolved
Description
Changes to document metadata are stored successfully, but the updated information can take several minutes to become visible in search results.
ACTIVITY
Incident history
Metadata updates are saved successfully but search results remain temporarily stale.admin · 18 Sep 2026
Issue appears limited to indexing delay rather than failed metadata updates.admin · 18 Sep 2026
COLLABORATION
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ASSIGNMENT
Ownership
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AUDIT TRAIL
Structured audit history
No audit records exist for this legacy incident.
AI INCIDENT ANALYSIS
Advisory analysis
Run analysis on demand. AI never changes incident records.
What is happening?Request lifecycle
- Browser requested the selected incident
- Django loaded the incident from PostgreSQL
- Django loaded the related application
- Django loaded incident activity
- Django rendered the incident detail page
Database writesNone