INC-1003 / INCIDENT DETAIL
Database connection pool exhausted
Detected 09 Sep 2026, 05:41 UTC
CRITICALRESOLVEDPRODUCTION
SLA
Demo SLA policy
Target30 minutes
Elapsed / resolution53 minutes
Target time09 Sep 2026, 06:11 UTC
ResultBreached by 23 minutes
LIFECYCLE
Incident status rules
Incident Lifecycle
INCIDENT INFORMATION
ApplicationProject Portal APP-PORTAL
Created byadmin
EnvironmentPRODUCTION
Assigned toUnassigned
Detected09 Sep 2026, 05:41 UTC
Resolved09 Sep 2026, 06:34 UTC
Description
The application reached the configured PostgreSQL connection limit. New requests started failing intermittently during a period of increased activity.
ACTIVITY
Incident history
Incident created after PostgreSQL connection usage reached the configured limit.admin · 09 Sep 2026
Priority changed from HIGH to CRITICAL after intermittent request failures were confirmed.admin · 09 Sep 2026
Application connection usage and PostgreSQL active sessions are being investigated.admin · 09 Sep 2026
Connection pool configuration adjusted and failed connection attempts have stopped.admin · 09 Sep 2026
Incident resolved after connection pool configuration was corrected.admin · 09 Sep 2026
COLLABORATION
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ASSIGNMENT
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AUDIT TRAIL
Structured audit history
No audit records exist for this legacy incident.
AI INCIDENT ANALYSIS
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What is happening?Request lifecycle
- Browser requested the selected incident
- Django loaded the incident from PostgreSQL
- Django loaded the related application
- Django loaded incident activity
- Django rendered the incident detail page
Database writesNone