INC-1006 / INCIDENT DETAIL
Large document upload fails
Detected 12 Sep 2026, 10:38 UTC
MEDIUMWAITINGPRODUCTION
SLA
Demo SLA policy
Target8 hours
Elapsed / resolution42 days 2 hours 32 minutes
Target time12 Sep 2026, 18:38 UTC
ResultBreached by 41 days 18 hours 32 minutes
LIFECYCLE
Incident status rules
Incident Lifecycle
INCIDENT INFORMATION
ApplicationProject Portal APP-PORTAL
Created byadmin
EnvironmentPRODUCTION
Assigned toUnassigned
Detected12 Sep 2026, 10:38 UTC
ResolvedNot resolved
Description
Uploads larger than approximately 100 MB fail before the document reaches the application. Smaller files are uploaded successfully.
ACTIVITY
Incident history
Large file upload failures reproduced with files above the configured gateway limit.admin · 12 Sep 2026
Application accepts smaller uploads. Waiting for infrastructure configuration review.admin · 12 Sep 2026
Incident placed in WAITING state pending gateway configuration review.admin · 12 Sep 2026
COLLABORATION
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ASSIGNMENT
Ownership
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AUDIT TRAIL
Structured audit history
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AI INCIDENT ANALYSIS
Advisory analysis
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What is happening?Request lifecycle
- Browser requested the selected incident
- Django loaded the incident from PostgreSQL
- Django loaded the related application
- Django loaded incident activity
- Django rendered the incident detail page
Database writesNone