IT OPERATIONSIncident management
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INC-1013 / INCIDENT DETAIL

Portal response time increased after deployment

Detected 19 Sep 2026, 06:14 UTC

HIGHINVESTIGATINGPRODUCTION

SLA

Demo SLA policy

SLA breached
Target2 hours
Elapsed / resolution35 days 5 hours 53 minutes
Target time19 Sep 2026, 08:14 UTC
ResultBreached by 35 days 3 hours 53 minutes

LIFECYCLE

Incident status rules

Incident Lifecycle

INCIDENT INFORMATION

ApplicationProject Portal APP-PORTAL
Created byadmin
EnvironmentPRODUCTION
Assigned toUnassigned
Detected19 Sep 2026, 06:14 UTC
ResolvedNot resolved
Description

Average response time increased shortly after deployment version 2.15.0. No complete outage has been observed, but users report slower navigation between project pages.

ACTIVITY

Incident history

3 events
Portal response time increased shortly after deployment version 2.15.0.admin · 19 Sep 2026
Investigation started by comparing response times before and after deployment.admin · 19 Sep 2026
Initial observations indicate increased database query time on project overview pages.admin · 19 Sep 2026

COLLABORATION

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ASSIGNMENT

Ownership

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AUDIT TRAIL

Structured audit history

0 records

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AI INCIDENT ANALYSIS

Advisory analysis

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⌘ What is happening?Request lifecycle
  1. Browser requested the selected incident
  2. Django loaded the incident from PostgreSQL
  3. Django loaded the related application
  4. Django loaded incident activity
  5. Django rendered the incident detail page
Database writesNone