INC-1008 / INCIDENT DETAIL
Expired application integration certificate
Detected 14 Sep 2026, 03:18 UTC
CRITICALCLOSEDPRODUCTION
SLA
Demo SLA policy
Target30 minutes
Elapsed / resolution45 minutes
Target time14 Sep 2026, 03:48 UTC
ResultBreached by 15 minutes
LIFECYCLE
Incident status rules
Incident Lifecycle
INCIDENT INFORMATION
ApplicationIdentity Service APP-AUTH
Created byadmin
EnvironmentPRODUCTION
Assigned toUnassigned
Detected14 Sep 2026, 03:18 UTC
Resolved14 Sep 2026, 04:03 UTC
Description
An internal integration certificate reached its expiry date and caused authenticated requests between the portal and identity service to fail.
ACTIVITY
Incident history
Authentication integration certificate reported as expired.admin · 14 Sep 2026
Priority raised to CRITICAL because authenticated portal operations were affected.admin · 14 Sep 2026
Replacement certificate installed and certificate chain validation completed.admin · 14 Sep 2026
Authentication integration restored.admin · 14 Sep 2026
Incident closed after post-recovery verification.admin · 14 Sep 2026
COLLABORATION
Comments
No comments yet.
Viewer access is read-only.
ASSIGNMENT
Ownership
No active assignment.
AUDIT TRAIL
Structured audit history
No audit records exist for this legacy incident.
AI INCIDENT ANALYSIS
Advisory analysis
Run analysis on demand. AI never changes incident records.
What is happening?Request lifecycle
- Browser requested the selected incident
- Django loaded the incident from PostgreSQL
- Django loaded the related application
- Django loaded incident activity
- Django rendered the incident detail page
Database writesNone